Lucerne/Luzern Tourismus accepts no responsibility and gives no guarantee to the effect that the functions on luzern.com website will not be interrupted or that the luzern.com website or the relevant server is or are free from viruses or other harmful contents.

Limitation of liability
All liability of Lucerne/Luzern Tourismus (including liability for negligence) for direct, indirect or secondary damage suffered as a result of access to the elements of the luzern.com website or to use of that site or as a consequence of impossibility of access to or use thereof or links to other websites, is hereby declined.

Links to other websites
The luzern.com website contains links to websites operated by third parties which might be of interest to you. When activating these links you might leave the luzern.com website or summaries of third-party websites may be displayed within the context of the luzern.com website. Lucerne/Luzern Tourismus has not carried out any checks whatsoever on the websites of third parties accessible via links on the luzern.com website and is in no way responsible for their content or effective operation. This applies regardless of whether when activating the link you leave the luzern.com website or the display appears within the context of the luzern.com website, as well as if in the latter case the information provider of an external website is not immediately obvious. Establishing the link or consulting websites operated by third parties is at the sole risk and peril of the user.

Data protection
Lucerne/Luzern Tourism attaches great importance to data protection. As a visitor to the Lucerne/Luzern website, you decide which personal data you are willing to disclose to us. However, we wish to call your attention to the fact that by visiting our website and reading the Newsletter you automatically provide us with information which enables us to determine how visitors use our website and Newsletter and which information and offers meet with particular interest. If you register personally or make bookings via our website or request information material or other services, we require personal information about you, such as your name and address. To the extent that such services are provided by third parties, we will pass your data on to the service providers concerned; by giving us your particulars, you automatically authorize us to do so. Otherwise we will treat your personal data in confidence and only process it ourselves or release it to third parties in an anonymized form. Such third parties may also be located abroad. Data processing by ourselves or by third parties is performed solely for the purpose of giving individual information to our customers save where it is used to provide services requested by you and is designed to meet their interests and needs and also used for statistical and marketing purposes for ourselves. Data processing is intended to enable us to design our website and our own service offering to meet the needs of users. However, data processing is also effected, in particular, for market analysis and to ascertain interest in the wide-ranging tourist service offering in Lucerne/Luzern thereby enabling us to reach conclusions as to the design of this tourist service offering in an appropriate way to satisfy needs and to enable Lucerne/Luzern tourist businesses to benefit from this knowledge. Any other use of your personal particulars, in particular their sale to third parties, is expressly excluded. As a registered customer you can ask us to provide information on the content of your customer data held by us.

Tracking data
For site optimization and statistics purposes we collect tracking data, which give information about our website users. Such Tracking data, that we collect for Netmetrix and Google Analytics, don't permit a conclusion on individual users.

Cookies
Cookies are small data elements which a website may send your browser to give you better support when using database-assisted systems. However, you can set your browser in such a way that it informs you when you receive a cookie or automatically declines to accept it. You can therefore decide for yourself whether or not you wish to accept. However, non-acceptance of a cookie means that you cannot set up a personal account with luzern.com or make online hotel bookings.

Your registration (my account)
To access luzern.com databases, you do not in principle need a personal account. However, such an account does bring a number of advantages, especially if you visit the luzern.com website frequently. To open an account, we need your email address when you register and a password freely chosen by you.

Transmission of our e-newsletter and emails
Lucerne/Luzern Tourismus sends out info newsletters containing further information, e.g. on updated websites or special offers by email. If you register for this service, we wish to call your attention to the fact that the emails are generally transmitted in non-encrypted form with the attendant risk that such data may be intercepted and read by third parties.

Opt Out Policy
You may de-subscribe from the luzern.com newsletter at any time. Each newsletter contains a direct link which enables you to de-subscribe easily and automatically.

General
This page was last amended on 15 September 2006. If you have any questions or remarks about our legal indications or data protection, please contact us at luzern@luzern.org.